Delivery Policy
Cake square, being the best cake shop in Chennai, offers the finest quality cakes and deliver on time as preferred by our customers. The reliability of delivery and the quality of our service remains top at all times. Sometimes, if and when any consumer asks for cancellations or adjustments to any order, we help them
What will be the minimum and maximum delivery time by cake Square?
We have a wide range of cakes in different sizes, flavours and designs. According to the design, the delivery time may vary. For the convenience of the customers, we want our customers to order at least 24 hours before any sort of cake delivery. In case you want a huge cake like fondant type, ordering before a week is recommended. We would take a minimum of 2 hours for simple cakes upon immediate demands. It may take up to a maximum of 7 days (one week) under different circumstances. To mention in particular, any last-minute changes in the design/shape of cakes may incur additional charges during delivery.
What are the important points to consider regarding shipping?
As per our company policies, cake shipping will be done only to a single address.
In case of multiple address deliveries of bulk orders, kindly contact us for which charges may apply
All cake deliveries can only be delivered during the working hours
If you want midnight or late-night delivery, it may be accepted with extra special charges on request. Please contact us for more.
We are truly not responsible for any sort of delay or failure in delivery due to invalid address, customer unavailability, peak time delays, unexpected weather conditions, natural disasters, etc.
How to pay for your order?
At cake square, we have facilities for you to collect your cakes at your doorstep or collect in-store. If the distance is large, additional charges may apply. For payment, we have different methods which are supported by a Third-party payment gateway and you can also use payment options including Credit cards, Debit cards, Net Banking, COD (Cash on Delivery), etc. Our most trusted payment gateway partners make use of secure encryption technology for the protection of your card information at all times.
Please contact us at cakesquarechennai@gmail.com or +91 99520 81222 / +91 99520 52333 if you have any queries.
